A recent workshop here in the UK, on the “softer” skills of working with customers to develop those important relationships, given that 90-95% of our decisions are made due to emotional factors, understanding and working with this is critical to any sales professional success.

The tools and techniques covered are instrumental in achieving greater success and the impact of this has already been demonstrated by the sales professionals as they have closed more business and in a quicker manner.

Feedback from sales professional

“I am able to see opportunities where I once may have missed and accomplish success where I may have otherwise failed”.